The lady who did brunch - Ashdale Business Consulting

Ashdale Articles

The lady who did brunch

November 30, 2017

  Are some operators missing an opportunity by not tapping into the growing demand for Brunch?   It’s fair to say that breakfast is probably my favourite meal of the day.  Whether that’s a Full English, Eggs Benedict or something slightly more American such as pancakes, streaky bacon and scrambled eggs – my son’s favourite!  Read More…


Looking Out For A Local Hero

November 2, 2017

  Do operators make themost of using local ingredients and suppliers?   Every year particularly during the summer months I have the pleasure of attending various food & drink festivals up and down the country.  Whilst they almost all have their merits probably the one which stood out the most for me this year was Read More…


Its Christmas time no need to be afraid

October 2, 2017

  How can operators make the most of the fact that customer want to feel special at Christmas time?   As the days shorten and the nights draw in I have been checking out some faraway places for some winter sun.  What struck me is how so many tour operators now offer all-inclusive holidays, whereas Read More…


Is your media unsociable?

September 1, 2017

  Does your website and social media accounts attract or put off customers?   Over the last few months I have been working with an independent licensed coffee shop not far from where I live.  Having spent a little bit of time helping them re-merchandise their outlet and review their menus I turned my attention Read More…


The paradox of choice

August 4, 2017

  Do some operators try and offer too much choice?   Earlier this year I was charged with finding a suitable venue for a family lunch.  Nine of us in total, with an age range of 10 through to 80.  On previous occasions when faced with the same task I have usually tended to go Read More…


The Great Outdoors

July 11, 2017

  Can operators bring more to their outdoor dining experience?   Regardless of which part of the country you live in, the arrival of the summer usually signifies a shift in the way that people feel and behave.  Rather than spending our time indoors we look for any and every opportunity to be outside.  For Read More…


It’s Not Like Last Time!

June 6, 2017

  At a time when repeat custom is essential, the need for consistency has never been greater.   A few weeks ago I went to a seminar on the incremental steps that business owners could take which could have a significant impact on their bottom line.  Following a session on customer service I got talking Read More…


Nothing More Constant Than Change

May 6, 2017

  How often should casual dining operators change their menu?   I was having an interesting conversation the other day with a friend of mine who was bemoaning the fact that her local supermarket had moved everything around and things weren’t where she expected them to be.  Of course there is nothing new about this, Read More…


Price Is What You Pay, Value Is What You Get

April 5, 2017

  How do customers value what you offer and is there’s more you could be doing?   Over the last couple of years I have had the pleasure of working with a number of different operators across the hospitality sector.  Regardless as to what part of the market they have be operating within, our conversations Read More…


Craft Beer or Just Crafty?

March 2, 2017

  A look at the history, categorisation and potential future of the infamous world of craft beer.   Over the last few years I have had the pleasure of working in the picturesque town of Bakewell in the Peak District with a company called Hartington’s.  They run a number of courses to educate, inform and Read More…