All I Want For Christmas Is You - Ashdale Business Consulting

Ashdale Articles

All I Want For Christmas Is You

September 1, 2020

  Although the exact origin of the phrase “He who fails to plan is planning to fail” isn’t clear, what isn’t disputed is how such a simple statement can be applicable in so many areas of business and life in general.  For me it is particularly important when looking at how operators plan and prepare Read More…


Dealing with difficult customers

August 4, 2020

  No matter who you are, at some point in your life you will have had situation when you or those with you have felt the need to complain about something while out in a restaurant or other hospitality venue.  I would like to think that you handled the situation well and didn’t make too Read More…


Dealing with difficult staff

July 1, 2020

  Anyone who runs a pub, bar or restaurant knows that their staff are one of their most important assets.  Unfortunately no matter what sort of outlet you run, from time to time you will encounter situations where your staff aren’t behaving or delivering in the way that you need them to. Over the last Read More…


Judging a book by its cover

June 1, 2020

  Not that long ago I had the pleasure of attending a meeting held by the microbrewers that operate in the Midlands region.  The meeting was held in the Brunswick Pub, a mere 5 minute walk away from Derby railway station and definitely worth a visit if you ever get the opportunity. After the meeting Read More…


Try before you buy

May 1, 2020

  A few years ago I was asked by a friend to help out at a local food fair that she was attending.  My friends products were what is known as tray-bakes, the likes of brownies, flapjack etc.  To say it was a nice day would be an understatement with the weather definitely having an Read More…


Eat, sleep, repeat

April 1, 2020

  In 2010 Team Sky entered the world of professional cycling.  Its stated ambition was to win the Tour de France with a British rider within five years.  This was achieved in 2012 as Bradley Wiggins became the first British winner in the history of the race.  This was followed up in 2013, 2015, 2016 Read More…


Location, location, location

March 13, 2020

  A few years ago I was doing some work with a licensed café bar.  The bar was actually in an old church and as you can imagine the building was something very special including a number of stained glass windows.  Due to the church’s size and a slightly complicated ownership structure the bar shared Read More…


Quantity is vanity, quality is sanity

February 3, 2020

  A little while ago I was talking with one of my clients who told me that yet another chef had handed in their notice.  It seems the writing had been on the wall for some time, with my client explaining that the chef had become disillusioned.  Tell-tale signs included poor kitchen management, lack of Read More…


Just another quiet Monday

January 3, 2020

  Over the last few years as well as my usual consulting work I have also been teaching a number of Marketing courses at Nottingham Trent University.  On the whole this has worked out quite well as I have been able to structure my workload around my time at the University.  It has also helped Read More…


First come, first served

December 12, 2019

  Just over a year ago I arranged to meet up with one of my previous clients.  He now runs his own business but as a shareholder and former Director of that client he usually suggests meeting at one of their outlets.  Due to other commitments we couldn’t meet until mid-afternoon but the pub in Read More…